Good to know Common questions about KiwiSaver
Straight answers to what Kiwis ask us most. Still wondering about something? Just ask.
No. Investment People does not charge fees, expenses or any other amount for the financial advice we provide to our clients. Where we are paid, it is by the KiwiSaver provider – we may receive upfront and/or ongoing commission, and the rate or how it is calculated is disclosed to you before you proceed. The full detail is in our public disclosure.
We get to know your goals and timeframe, work out the right level of risk for you, compare KiwiSaver funds across the market, and help you set your contribution rate so you capture your full employer and Government top-ups. Then we stay involved, so when something changes your KiwiSaver gets looked at again rather than left to drift.
It comes down to your timeframe and how you feel about ups and downs. Roughly: the longer until you'll use the money, the more growth assets (shares) you can usually afford to hold. Many Kiwis are sitting in a conservative or default fund that's far too cautious for a 20- or 30-year horizon – which can quietly cost tens of thousands by retirement. A quick review with us tells you where you stand.
If you were auto-enrolled through a job and never actively chose a fund, you were likely placed in a balanced default fund. A default fund is a holding pen, not a recommendation – it may be far more (or less) cautious than suits your goals. If you're not sure, that's exactly the kind of thing we check for you.
Switching KiwiSaver funds is usually free and we handle the paperwork – it's typically a 10-minute job. You don't pay tax to switch, and your money stays invested the whole time. We'll only ever suggest a switch if it genuinely makes sense for your goals.
Yes – if you've been contributing for at least three years and meet the criteria, you can withdraw most of your KiwiSaver (leaving a small minimum balance) to put towards your first home. You may also qualify for a First Home Grant. We'll help you plan the timing and the fund you're in so the money's there when you need it.
Each KiwiSaver year (1 July to 30 June) the Government adds 25 cents for every dollar you contribute yourself, up to $260.72 a year – you unlock the full amount by contributing at least $1,042.86 of your own money. It's available to eligible members aged 16 to 65 with taxable income of $180,000 or less (figures current as at mid-2026 and set by the Government, so they can change – confirm at ird.govt.nz). The key thing: contribute enough to claim the full top-up, because it's free money you don't want to leave on the table.
We're Auckland-based, with offices in St Heliers and Silverdale, and we help Kiwis right across New Zealand by phone and video. Call 0800 823 823 for a no-obligation chat.